Abstrakt Services, 79-81 Chester Street, Aston, Birmingham, B6 4AE

'I have always found Abstrakt Services to be extremely flexible, diligent and professional in their approach. I trust them implicity'

Production Director, IPC Media

Privacy Policy

At Abstrakt Services, we are committed to protecting and respecting your privacy and will only use your personal information to administer your account and to provide you with the service that you have requested from us.

Data controller: Abstrakt Services Limited (working name: Abstrakt Services)

 

WHAT INFORMATION DO WE COLLECT?

Abstrakt Services collects your company information when you open a customer account with us and we collect the following information:

  • Your name
  • Company name
  • Company address
  • A contact telephone number
  • Email address
  • Company registration number
  • VAT number

 

WHY WE NEED YOUR DATA?

We only use your data for the purpose for which it was collected and where relevant to meet any legal requirements.

The lawful basis for the processing of data by Abstrakt Services is necessary for the performance of a contract and to comply with our legal obligations

We use your personal information to enable us to:

  • Correspond with you regarding orders placed and delivery schedules
  • To forward your invoices for the purchase of products from us
  • Forward information about any products or services you enquire about
  • Occasionally we many send updates regarding our products to you via email

 

WHAT WE DO WITH YOUR DATA?

We only use your data for the purpose for which it was collected and where relevant to meet any legal requirements.

We will only share your data if required to by law for example by court order

 

HOW LONG DO WE KEEP YOUR DATA?

We will retain your information only for as long as is necessary for the purpose for which it was collected, or for as long as it is required to by law.

If you do not use your account for more than 24 months, we will mark it as inactive and will then no longer actively use your data. This will be archived so we will be able to reactivate it should you wish to use our services again in the future.

If you wish to close your account with us then please contact our accounts support team on 0121 380 2600. Upon closure we will securely remove your personal data without delay except for information that we are obliged to keep by law. For instance, by law we will be required to keep account related information such as invoices for 6 years

 

WHERE IS YOUR PERSONAL DATA PROCESSED?

Your data is processed by our staff in the UK. For hosting and maintenance purposes your data is located in the UK on a secure server.

 

THIRD PARTIES

We do not sell, trade or otherwise transfer to outside parties your personal data.

 

YOUR CONSENT

By contacting us (to enquire about our products and services or to place an order) then we undertake that you are consenting to our privacy policy

 

YOUR RIGHTS

You have the right to request:

  • Information about how your personal data is processed
  • A copy of that personal data (which we will provide within 30 days)
  • That anything inaccurate in your personal data is corrected immediately

You can also:

  • Request that your personal data is erased if there is no longer justification for it
  • Ask that the processing of your personal data is restricted in certain circumstances

 

COOKIES POLICY

WHAT ARE COOKIES?

We collect information about your use of our Site through cookies. Cookies are information that files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on our Site in a way that matches your interests. Most major websites use cookies.

 

WHAT COOKIES ARE USED ON THIS SITE?

The cookies we use on our Site are broadly grouped into the following category:

Analytics – We use analytics cookies to helps us understand how users engage with our Site. An example is counting the number of different people coming to our Site or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited our site once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our Site was performing and improve it without these cookies. 

 

HOW CAN I OBJECT OR OPT OUT OF RECEIVING COOKIES?

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our Site. The “Help” menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: http://www.allaboutcookies.org.